Human Resources Webinar Series - Conflict Resolution

In spite of our best efforts, conflict is a normal and natural part of our existence and how we respond to it will determine our ability to move forward. Our ability to resolve conflicts, whether in personal or professional settings is paramount to our success. This webinar will cover the dynamics of conflict, the conflict resolution process, and key strategies and skills for navigating challenging situations. Learning Objectives: - List 2-3 common conflict causes and types - Describe 2 skills to support mitigating conflict - Apply 3 tactics and strategies to promote positive outcomes