Power, Conflict, and Integrity for Peer Specialists

This webinar will explore how to maintain personal integrity and professional ethics in regards to conflict in the workplace. It will present real-life scenarios and strategies to resolve each specific conflict. Learning Objectives: - Describe 2 strategies for navigating different levels of power. - Identify 4 ways most people handle conflict. - List the 4 steps to the process of PCI for resolving conflict.